We're here to help
Get in touch
Questions, partnership ideas, press, or just feedback? Pick whichever works best for you.
Email us
support@commuguard.co.za
Replies within 2 business days, Mon–Fri SAST.
Call us
+27 10 825 3961
Office hours: 09:00 – 17:00 SAST, Mon–Fri.
Online
commuguard.co.za
Privacy, Terms and Data Safety in the footer below.
This is not an emergency line
SAPS 10111 · Ambulance 10177 · Fire 112
For life-threatening emergencies, call the relevant emergency service directly — or use SOS in the CommuGuard app.
Send us a message
Tell us what you need
Bug reports, feature requests, partnership enquiries, press, or just feedback — we read every message. The form below opens your email app with the details pre-filled; if it doesn't open, email support@commuguard.co.za directly.
- App not working? Include your device model and OS version so we can reproduce it.
- Account issue? Send from the email registered to your account so we can verify you.
- Authority partnership? Tell us your role (councillor / municipal / SAPS) so we route to the right team.
Office hours
When we're around
| Monday – Friday | 09:00 – 17:00 SAST |
| Saturday | Email only |
| Sunday & public holidays | Closed |
All times South African Standard Time (UTC+2).